1. Scan QR code
The customer scans a QR code placed on a table, receipt, room or counter and opens a simple feedback form immediately.
QR code and real-time feedback
Get real-time customer feedback with a QR code
WiseFeed turns a QR code scan into an immediate feedback flow. The customer reports their experience on site, the dashboard updates in real time and the manager receives the alert instantly, while the customer is still there.
Request a demonstration2. Instant feedback
The feedback is sent in real time through the QR code flow. The dashboard displays who, when, where and why, without waiting for a later survey.
3. Act before they leave
A negative signal triggers an immediate alert to the manager on duty. The team can respond on site before the dissatisfaction becomes a public Google review.
Why WiseFeed for Google reviews?
Traditional review tools often act after publication. WiseFeed acts in real time at the source: the QR code captures the customer’s experience on site and routes the feedback to the right team.
For restaurants, hotels, retailers and service businesses, every second matters. Real-time QR code feedback gives your team the context and the opportunity to solve the issue before the customer leaves.